Wasl وصل

Contact

Talk to a person

It is a small team, so there is no ticket queue and no bot standing between you and an answer. Write and you will get a reply.

Send us a message

We read everything. Please do not include passwords or your recovery key.

By email

General, support and anything about the app: hello@wasl.love

Your data, a deletion request, or a security issue: privacy@wasl.love

Before you write

The assistant in the corner of this page answers the common ones straight away — what it stores, whether your partner needs it, how the trial works, when it launches.

One thing we cannot do

We cannot recover your backup if you lose both your password and your recovery key. Anything synced through an account is encrypted with a key we never hold, which is the point — but it means there is no reset we can perform. Keep the recovery key somewhere safe. What is on your phone is unaffected either way.

Elsewhere

We are on a handful of channels, and the weekly note goes out to all of them. All our links.